Our refund policy is as follows:
For all coursese: Raise refund request within 7 days of purchase of course by emailing firstname.lastname@example.org saying “Kindly, cancel my new subscription”
Money back guarantee is void if the participant has accessed more than 25% content or downloaded the E-Book or has accessed more than 1 live training. Any refund request beyond 7 days of purchasing the course will not be accepted and no refund will be provided.
Refund requests after the 7 day period will not be accepted and no refund will be provided.
Notwithstanding the above, the booking fee paid by the participant towards securing his/her seat in a program shall be non-refundable under all circumstances.
For many programs Pixeltests, reserves the right to postpone/cancel an event, or change the location of an event because of insufficient enrollments, instructor illness or force majeure events (like floods, earthquakes, political instability, SARs virus, etc)
In case Pixeltests Solutions cancels an event, 100% of course fees will be refunded to the delegate if the refund raise request is within 10 days of purchase of course. However travel, logistics or any personal expense incurred by learners/participants will not be refunded.
In case Pixeltests Solutions cancels/postpones an event, the participants who are ahead of 10 days of purchase, of course, will be rescheduled to any upcoming batch without any extra charges.
If a cancellation is done by a delegate 10 business days (or more) prior to the event, 10% of the total paid fee will be deducted and the remaining amount will be refunded to the delegate.
If a cancellation is done by a delegate within 10 business days (or less) of the event, no refunds will be made.
Refunds: Duplicate payment Refund of the duplicate payment made by the delegate will be processed via the same source (original method of payment) in 10 working days post intimation by the customer. Pixeltests reserves the right to revise the terms & conditions of this policy without any prior notice.
Note: All refunds will be processed within 10 working days after the refund request is approved by Pixeltests.