Frequently Asked Questions

How can we help you?

Your credentials to access the course will be delivered to your inbox within 5-10 minutes of your purchase. Please check your promotions/updates tab and spam folder as well. The email will come from jay *at* pixeltests *dot* com.

The best way to ask any questions at any time is to reply back to the email from which you received community & course access. Which is jay at pixeltests dot com

Yes. All the courses come with a certificate of completion.

Please login via Chrome incognito mode or from a different browser to check if it happens as well.
If the issue persists, kindly reply back to the email from which you received course access and the team will come back to you very shortly.

Please follow the following steps to change your password – 1. Click here. 2. Click on the “Reset your password” option (exact email id used for purchase) 3. Enter your username, which is your registered email address. 4. You will get a password reset link on your email to set your new password.

No, you can’t. We don’t allow changes to the registered email address nor course transfers.

No, you can’t. We don’t allow community membership extensions unless you renew them    

Yes! You can cancel your community subscription within 7 days of purchase if you don’t like it. We don’t want your money if you are not happy with the course. You can reply back to the email from where you received membership access & I’ll cancel and refund your money within hours. No awkward questions asked 🙂

Best way to reach us is to reply back to the email id with which you purchased the community membership.